Privacy Policy

Privacy Policy

Last Updated: January 9, 2025

Welcome to Aqualit.health (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including protected health information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at patientregistration@andersonhealthcaremasters.com or 904-638-3511.

Scope of this Privacy Policy

This Privacy Policy applies to all information collected through our website (Aqualit.health), our services, sales, marketing efforts, and events. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Express interest in our services.
  • Create an account or submit forms through our website.
  • Contact us directly.

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing address, including city, state, province, ZIP/postal code
  • Any additional information you choose to provide

Automatically Collected Information

We collect certain technical and usage information automatically, such as:

  • IP address
  • Browser type and version
  • Operating system and device type
  • Referring URLs
  • Information about how you use our Site

This information helps maintain the security and functionality of our website and supports our analytics and marketing efforts.

Protected Health Information (PHI)

If you engage with our healthcare services, we collect PHI as defined by HIPAA. This may include:

  • Medical history and treatment information
  • Health insurance details
  • Payment information related to medical services

2. How Do We Use Your Information?

We process your information for purposes based on:

  • Legitimate business interests
  • Contractual obligations
  • Your consent
  • Compliance with legal requirements

General Uses

  • To facilitate account creation and logon processes
  • To provide healthcare services and manage your medical records
  • To send administrative or marketing communications
  • For data analysis, security, and service improvement

HIPAA-Compliant Uses

  • For Treatment: To provide or coordinate healthcare services. For example, sharing PHI with healthcare providers or facilities involved in your care.
  • For Payment: To process billing and payments. For example, submitting claims to your insurance provider.
  • For Healthcare Operations: To evaluate service quality, improve operations, or conduct audits.

3. How Do We Disclose Information?

General Disclosures

We may share your information:

  • With your consent
  • To comply with laws or legal obligations
  • To protect your rights or safety

HIPAA-Compliant Disclosures

We may disclose PHI without your authorization in specific cases, such as:

  • As Required by Law: For public health activities, legal proceedings, or law enforcement purposes.
  • To Avert Threats: To prevent serious harm to you or others.
  • For Public Health or Safety: For disease prevention, reporting adverse events, or responding to product recalls.
  • For Business Associates: With entities performing services on our behalf (e.g., billing).

4. What Are Your Rights Regarding Your Information?

General Privacy Rights

You have the right to:

  • Review or update your personal information.
  • Request deletion of your personal data where permissible.

HIPAA-Specific Rights

You have the right to:

  1. Access Your PHI: Request a copy of your medical records.
  2. Request Amendments: Correct inaccuracies in your PHI.
  3. Request Restrictions: Limit how we use or disclose your PHI.
  4. Receive Confidential Communications: Specify how and where we contact you.
  5. Request an Accounting of Disclosures: Obtain a list of where your PHI has been shared.
  6. Revoke Authorization: Withdraw consent for specific uses of your PHI.

To exercise these rights, contact our Privacy Officer at 904-638-3511.

5. Jurisdictional Issues

The Service may only be used within certain states within the United States as described in our Terms and Conditions. Accordingly, this Privacy Policy, and our collection, use, and disclosure of information about you, is governed by U.S. law. We implement appropriate organizational, technical, and administrative measures to secure your personal and PHI against unauthorized access, alteration, or disclosure.

6. Do We Collect Information from Minors?

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

7. Do-Not-Track Features

Our website does not currently respond to “Do-Not-Track” browser signals.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be indicated by the “Last Updated” date at the top of this page.

9. How to File a Complaint or Get More Information

If you believe your privacy rights have been violated or have questions, you can:

  1. Contact our Privacy Officer at 904-638-3511 or patientregistration@andersonhealthcaremasters.com.
  2. File a complaint with the U.S. Department of Health and Human Services.

We will not retaliate against you for filing a complaint.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, contact:

Privacy Officer
AQualiT Health®
Phone: 904-638-3511
Email: patientregistration@andersonhealthcaremasters.com